User Manual

The parts relevant to your role. Use "Help on this page" anywhere for the exact screen you're on.

Getting started

Creating an account Anyone can join Cribbzapp as a client (property owner) or as a service provider. If you are a customer of an organisation that runs its own group, your account is created for you by that group's administrator - you simply sign in with the email and temporary password you were given.
Passkeys - sign in with fingerprint, face or PIN Add a passkey to sign in with your device's fingerprint, face or PIN (or a security key) instead of typing your password. Your biometric never leaves your device, and your password sign-in always keeps working as a fallback.
Passwords and the forced first change You can change your password any time from the top bar. Accounts created for you by an administrator require you to set a new password on first sign-in.
The End User Licence Agreement Every user must accept the End User Licence Agreement (EULA) before using the system. It sets out the terms of use and the limits of our responsibility as a neutral marketplace.
Signing in, dashboards and finding help After signing in you land on the dashboard for your role. The top navigation and your dashboard are tailored to what you do. Every screen also has its own help.
Your profile and contact details Keep your profile current so the people you work with can identify and reach you. Service-provider profiles also carry your professional details and documents.
Team members and delegated access Owner accounts can add team members who act on the account's behalf with only the permissions you grant. Useful for firms with several staff.
Messaging and conversations Cribbzapp has a single messaging system. Super users have organisation channels and can direct-message colleagues; every project has its own conversation between the client and the design team. Messages update live, can carry files, and are mirrored to Telegram if you have linked it.

For clients

Likes, comments and boards in the catalogue Engage with designs you like: like them, comment and reply, and save designs to boards so you can find them again. You sign in to like, comment or save; anyone can browse.
Looking for the terms of use? See the End User Licence Agreement.